Please contact us if you have a warranty-related issue, and we will make the appropriate arrangements. Our warranty is provided by the manufacturer or distributor, depending on the brand. Please see individual product pages for warranty lengths. My Espresso Shop offers a one year warranty unless otherwise noted. Note: In order to be eligible for My Espresso Shop's price match guarantee, you must have purchased your product from our website before requesting your partial refund, and the website can not be an auction-based or "discounter" website, such as Overstock or Ebay. To request your partial refund, email us a link to the same product on our website, or on our competitor's website within 30 days from the date of your order and we will process the credit accordingly. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference. We work very hard to ensure that we offer the absolute best prices online.
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